Privacy Policy - Sign Ink LLC

This Privacy Policy describes Sign Ink LLC policies and procedures on the collection, use and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Sign Ink LLC is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us.

Information Collection

We collect only the information necessary to provide and improve our services. This may include your name, email address and phone number. We do not sell, rent, or share this information with any third parties.

How We Use Your Information

The information collected is used solely for communicating with you as the intended party. We do not share or sell your personal information with external parties for marketing or any other purposes.

Additionally, no mobile or text messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may use personal data for the following purposes:

  • To provide and maintain our service, including monitoring the usage of our service.
  • To manage your account and registration as a user of the Service.
  • For the performance of a contract including purchases of products, items, or services.
  • To contact you via email, telephone, SMS, or mobile application notifications regarding updates, products, services, or security updates.
  • To provide news, special offers, and information about goods or services similar to those you have previously purchased or enquired about unless you opt out.
  • To manage and respond to your requests.

All messages you send through the Service, whether to us or other users, are stored on our servers. Sign Ink LLC employs servers and services owned by third parties to retain these messages.

SMS Disclosure

By reaching us by SMS, you agree to receive recurring messages from Sign Ink LLC.

Message and data rates may apply. Message frequency depends on your interactions and preferences. You can reply STOP to opt-out of future messages or HELP for more information.

No mobile or messaging consent information will be shared with third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Disclosure of Your Information

Sign Ink LLC does not share any client data with third parties for marketing, promotional purposes, or any other purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.

We may disclose your personal information under the following limited circumstances:

  • We have obtained your consent.
  • We need to enforce our Terms of Service.
  • We share information with partners or affiliates under non-disclosure agreements to provide services.
  • We may provide information to companies under common control with Sign Ink LLC.
  • To respond to subpoenas, court orders, or legal processes.
  • To investigate fraud, illegal activities, or safety threats.
  • If Sign Ink LLC or its assets are acquired or merged with another company.

We may share aggregated, non-identifiable information such as usage statistics without further notice.

International Data Transfers

Your personal information may be transferred to and processed outside of your country where data protection laws may differ. We take steps to ensure your data is handled securely in accordance with this policy.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy unless a longer retention period is required by law.

Cookies and Tracking Technologies

Our Service may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to collect information about your activity.

You can control cookie usage through your browser settings, but disabling cookies may limit certain features of the Service.

Your Choices

You have the right to access, correct, or delete your information. If you have concerns or questions about your data, please contact us:

Phone: (804) 250-3700
Email: support@signink.com
Address:
9830 Atlee Commons Dr.
Suite 200
Ashland, VA 23005

Policy Changes

We may update this privacy policy from time to time. Any changes will be communicated to you. Your continued use of our services implies acceptance of the updated policy.

Last updated: 02/09/2026